CAR SERVICE IN LONG ISLAND NEW YORK - John.F.Kennedy Airport(JFK) Transportation

Frequently Asked Questions

How much time do I have to meet the chauffeur on my Airport transfer reservations ?
What happens if my plane is early or late arriving?
How Can I cancel and what is yor cancellation policy?
How far in advance should I place my reservation?
When is my credit card charged?
Do your vehicles have any identifying label/sign or advertising?
How much should I tip the driver?
Will my driver help with my luggage ?
Is there a charge for extra stops?
What If I am unable to arrive in time for a reservation 'No Show' ?
What happens if my fligts is early Morning (A.M )?
Can I set up a corporate account ?
What kind of peyment do you accept?

How much time do I have to meet the chauffeur on my Airport transfer reservations ?
Sunrise Ride Limousine provides 30 minutes (45 minutes for international arrivals requiring customs clearance)of free wait time on each airport arrival transfer for you to deplane and pick-up your luggage.If you do not meet your chauffeur or call us within 30 minutes(45 minutes for int.arrivals)of your plane landing we will consider you a "no-show" and you will be charged in full for the reservations.
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What happens if my plane is early or late arriving?
Sunrise Ride Limousine and car services updates all flight arrival times and we arrive when your plane lands no matter whether you arrive late or early provided we have a correct flght number.
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How Can I cancel and what is yor cancellation policy?
All cancellations must be made within 48 hrs prior to your arrival.To avoid being charged you must cancel your reservations within 48 to 12 hours before service time.You must provide confirmation number for each reservation. (-Email your cancellation 48 hours -Phone cancellation 12 hours)
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How far in advance should I place my reservation?
Availabilty changes daily and we suggest you place reservation as soon as you have firm travel dates and times.
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When is my credit card charged?
Sunrise Ride Limousine will charge your credit card 72 hours prior to the scheduled pick-up time.
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Do your vehicles have any identifying label/sign or advertising?
No There is no car number or any kind of sign in the vehicles except for the name sign in the window at pick-up time.
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How much should I tip the driver?
The industry standard tip is 20%.
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Will my driver help with my luggage ?
Yes,Your personal driver is there to serve you from the moment he greets you until he drops you off safe and sound at your destination.
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Is there a charge for extra stops?
Point to point additonal stops are $20.00(each stop)and if stop is longer than 15 minutes also waiting time charge($35.00 per hour).
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What If I am unable to arrive in time for a reservation 'No Show' ?
All No Shows will be charged full rate.
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What happens if my fligts is early Morning (A.M )?
Early morning Only From Airport Pick-up (11.59 PM-6.00 AM)Surcharge:$20.00.
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Can I set up a corporate account ?
Corporate accounts can be established,Please contact our office at 1-800-993-0861 or by e-mail at airportlimoservice@gmail.com.
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What kind of peyment do you accept?
Amex,Visa,Master card,Discover,Paypal and cash.
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